Privacy Policy

Last updated: April 10, 2025

This Privacy Policy describes how WPC Solutions (the “Site,” “we,” “us,” or “our”) collects, uses, and discloses your personal information when you visit our Site, use our services or make a purchase from wpc-solutions.com (the “Site”) or otherwise interact with us about the Site (collectively, the “Services”). For the purposes of this Privacy Policy, “you” and “your” refer to you as a user of the Services, whether you are a customer, website visitor, or another individual about whom we have collected information pursuant to this Privacy Policy.

Please read this Privacy Policy carefully.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time in order to reflect changes to our practices or for other operational, legal or regulatory reasons. We will post the updated Privacy Policy on the Site, amend the “Last Updated” date and take any other steps required by applicable law.

How we collect and use your personal data

In order to provide the Services, we collect personal information about you from various sources, as set out below. The information we collect and use depends on your interactions with us.

In addition to the specific uses set forth below, we may use the information we collect about you to communicate with you, provide or improve the Services, comply with any applicable legal obligations, enforce any applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.

What personal data we collect

The types of personal data we obtain about you depend on your interactions with our Site and your use of our Services. When we use the term “personal data,” we mean data that identifies, relates to, describes, or can be linked to you.

Information we collect directly from you

Information you provide to us directly through our Services may include:

Contact information, including your name, address, telephone number and email address.
Order information, including your name, billing address, shipping address, payment confirmation, email address, and telephone number.
Account information, including your username, password, security questions, and other information used for account security.
Customer support information, including information you share in communications with us.

Some features of the Services may require you to directly provide us with certain information about yourself. You can choose not to provide this information, but then you may not be able to use or access these features.

Information we collect about your use

We may also automatically collect certain information about your interactions with the Services ("Usage Data"). We may use cookies, pixels, and similar technologies for this purpose. Usage Data may include information about how you access and use our Site and your account, including device information, browser information, network connection, IP address, and interaction data.

Information we obtain from third parties

Finally, we may obtain information about you from third parties, including service providers and payment processors, such as Shopify. When you use our Site or open emails, we and these parties may use tracking technologies.

Any information we obtain from third parties will be treated in accordance with this Privacy Policy. See also 'Third Party Websites and Links'.

How we use your personal information

Providing products and services: We use your information to fulfill orders, communicate about purchases, returns, and manage your account.

Marketing and advertising: Your data may be used for promotion, advertising and to show you targeted advertising based on your preferences. For EEA residents, we do this based on our legitimate interest (Art. 6(1)(f) GDPR).

Security and fraud prevention: We process your data to detect and prevent fraud or abuse. This is also done on the basis of legitimate interest (Art. 6(1)(f) GDPR).

Customer service and improvement: We use your information to answer questions and improve our services.

Cookies

We use cookies to improve your experience on our Site. You can refuse or delete cookies in your browser settings. Learn more: Shopify Cookie Policy .

How we disclose personal information

We may share information with third parties, such as IT administrators, payment processors, shipping partners, and marketing services. We will only do so in accordance with this Privacy Policy.

Third party websites and links

Our Site contains links to other websites. We are not responsible for their privacy policies or content. Always read their policies before providing any information.

Children's data

Our services are not intended for children under the age of 16. We do not knowingly collect information from minors. If you suspect that we have done so unintentionally, please contact us.

Security and storage of your data

We take appropriate measures to protect your data, but cannot guarantee its complete security. We retain your data for as long as necessary to provide the Services and comply with legal obligations.

Your rights

Access to and inspection of your data
Right to correction or deletion
Right to data portability
Right to object to processing or marketing
Right to withdraw your consent

You can exercise these rights via our contact details below. We may verify your identity before processing requests.

Complaints

If you have any complaints about how we handle your personal data, please contact us. You also have the right to file a complaint with a supervisory authority.

International users

Your information may be processed outside the country in which you reside. We take measures such as model contractual clauses to protect your privacy rights.

Contact

For questions or to exercise your rights, please contact us at info@in-outdoorsolutions.nl or by post: Manuscriptstraat 22, 1321 NN Almere, The Netherlands.