Yes, you can return your order within 14 days of receipt, provided the product is in its original condition and packaging.

You can register a return via our return form on the website or by contacting our customer service.

Return costs are at your own expense, unless it concerns an incorrectly delivered or damaged product.

Within 5 days after receiving and checking the return shipment, we will refund the amount via the original payment method.

Yes, you can exchange a product by placing a new order and returning the unwanted product.

Contact us directly and send photos of the product. We will provide a quick solution.

No, returned products must be unused and in original packaging, unless the product is defective.

You will receive a confirmation once we have processed the return.

Yes, always keep the shipping receipt and track & trace code until your return has been processed.

Yes, custom made or personalized products cannot be returned unless there is damage or a fault.