You can select a product, add it to your shopping cart, proceed to checkout, fill in your details and choose a payment method to complete the order.

No, you can order as a guest. But with an account you can track orders more easily and reorder faster.

This is possible as long as your order has not been processed or shipped. Please contact us as soon as possible.

You will immediately receive a confirmation email with an overview of your order.

Yes, you can specify a different delivery address than the billing address during checkout.

Once your order has been shipped, you will receive a track & trace code by email.

Please contact us directly. If the order has not yet been shipped, we can adjust it.

You will be notified about this and can choose to wait, receive an alternative product or receive a refund.

Yes, you will automatically receive an invoice by email. For business invoices, you can enter your company details.

Check your spam folder. If you don't find anything, contact us to check if the order went through.